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Privacy Policy

Last updated: February 2026

Anoushka Piano Services is committed to protecting your privacy and handling your personal information in a safe and responsible way.

1. Who We Are

Anoushka Piano Services provides piano tuning, repair, and regulation services across West Harrow, London, Greater London, and surrounding areas.

2. What Information We Collect

We may collect the following information when you contact us or use our website:

  • Name

  • Email address

  • Phone number

  • Address or location details

  • Information about your piano

  • Any details you provide in enquiry forms or messages

We may also collect website usage data through cookies or analytics tools.

3. How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Provide quotes and services

  • Arrange appointments

  • Communicate about your booking

  • Send service follow-ups or reminders where appropriate

  • Improve our website and services

  • Maintain business records

  • Send occasional updates or service information (with your consent)

We will never sell your personal data or send unsolicited marketing.

4. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Legitimate interest (responding to enquiries and providing services)

  • Contract (providing requested services)

  • Consent (where applicable)

5. How Your Information Is Stored

Your information is stored securely via email systems, website hosting platforms, and business tools. We take reasonable steps to protect your data from loss or misuse.

6. Sharing Your Information

We only share your information where necessary, such as with:

  • Website and email providers

  • Payment processors

  • Legal or regulatory authorities, if required​

7. How Long We Keep Your Data

We retain personal data only as long as necessary for business and legal purposes.

8. Your Rights

Under UK data protection law, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request the deletion of your data

  • Object to processing

  • Withdraw consent

To exercise your rights, please contact us using the details below.

9. Cookies

Our website may use cookies or analytics tools to improve user experience and understand website usage. You can control cookies through your browser settings.

10. Contact

If you have any questions about this privacy policy or your personal data, please contact:
Anoushka Piano Services
Email: hello@anoushkapianoservices.co.uk

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